GDPR Rights
v2026-04-21 — 2026-04-21
Who we are
Airtune ("we") is the data controller for personal data processed
through this service. Contact details are on our Contact
page.
What rights you have under the GDPR
If you are located in the European Economic Area or the UK, you have
the rights listed below. Requests are free of charge and we respond
within 30 days.
Right of access
You may request a copy of the personal data we hold about you. This
includes your profile, listening activity, favorites, playlists, and
any reports you have submitted.
Right to rectification
You may update or correct inaccurate data. Most of this you can do
yourself on your profile and settings pages.
Right to erasure ("right to be forgotten")
You may request deletion of your account and associated data. Once
confirmed we remove the user record, linked identities, favorites,
playlists, playback events, history, stats, and station reports tied
to you. Telemetry is anonymised beyond the point of association.
Right to data portability
We provide your data in a machine-readable format (JSON) on request.
Right to object / restrict processing
You may ask us to stop processing your data for specific purposes
(e.g. trending aggregation).
Right to withdraw consent
For features that depend on consent (e.g. optional email updates), you
can withdraw at any time without affecting the rest of the service.
Right to lodge a complaint
If you believe we have mishandled your data, you may complain to your
local data protection authority. We of course prefer you tell us
first so we can fix it.
Legal bases
- Contract — processing your account data and listening activity
so we can provide the service you signed up for
- Legitimate interests — abuse protection, security logging,
catalog quality (e.g. user reports on broken streams)
- Consent — optional features like email preferences
Data retention
- Account data: until you delete your account
- Playback events: aggregated into popularity_score on a 15-minute
job; detailed rows older than 90 days are purged
- Listening history: capped at the most recent 200 entries per user
- Reports: kept 2 years after resolution for audit purposes
- Server access logs: 30 days